It is important that both our clients and staff feel safe in the current climate. With this in mind, we have the following procedures in place to ensure your safety when purchasing an item from Bang & Olufsen, or if a home visit is required:
- Online ordering allows for contact-free delivery for most items. These items can then be installed by you, with the addition of telephone and email support from us if required.
- If a home installation, service call or visit is required, we will be stringently following government guidelines by ensuring our staff use the recommended PPE and hand sanitiser. We also request that a 2-metre distance is practiced at all times during our visit and will also request that the most vulnerable individuals are isolated in another part of the home whilst work is carried out.
These safety measures will continue to be followed until the Government and/or Public Health England advise otherwise.